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舊 2008-12-18, 09:20   #1
jimmy
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註冊日期: 2008-05-19
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Int'l shipping from Rakuten, Japan

Not sure everyone aware of it or not, addition channel for shopping specific JP items on web.

http://event.rakuten.co.jp/borderless/index_en.html

Major countries are covered for delivery by our delivery companies. Please ask shops for delivery charges if shipping rates for your destination countries are not mentioned in our Shipping Rates.

STEP 01  Shopping at participating shops:Click the image to open in full size.Rakuten International Shipping Services are currently available only for registered articles at participating shops.
Other shops and articles are not supported under Rakuten International Shipping Services.
STEP 02  Order acknowledgement and paymentClick the image to open in full size.Shops will email you an acknowledgement of your order with a total cost (cost of articles and shipping charges).
Please check your order and make payment by acceptable credit cards.
STEP 03  Shipping notice and tracking numberClick the image to open in full size.Shops will verify your credit card and email you a tracking number when your order is dispatched.
Visa, Master, JCB, AMEX and Diners are acceptable for your payment.
STEP 04  Delivery of orderClick the image to open in full size.Your order will be delivered to your designated address. Please pay customs duties and taxes

(if applicable) directly to the delivery agents upon delivery.
Membership registration is not required to shop at Rakuten.
To learn how to shop at Rakuten, please read our helpful guide.Please note there are Prohibited and Restricted Items in each country

Click the image to open in full size.

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jimmy 目前離線   回覆時引用此篇文章
舊 2008-12-18, 10:46   #2
jimmy
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After you submitted the order form, Rakuten will send a email notification of your request acknowlegement.

As soon as Rakuten confirmed with merchant of stock availability, another email of payment notice will be received. They accept PAYPAL only for payment, its better than paying by credit card.
上傳的圖像
檔案類型: jpg notification.JPG (93.0 KB, 49 次查看)
檔案類型: jpg rakuten_payment_notice.JPG (88.0 KB, 39 次查看)

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此篇文章於 2008-12-18 14:30 被 jimmy 編輯。.
jimmy 目前離線   回覆時引用此篇文章
舊 2008-12-18, 21:49   #3
snsleung
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作者: jimmy 查看文章
After you submitted the order form, Rakuten will send a email notification of your request acknowlegement.

As soon as Rakuten confirmed with merchant of stock availability, another email of payment notice will be received. They accept PAYPAL only for payment, its better than paying by credit card.
They are not only accept PAYPAL for payment, they accept major credit cards as well. I am the member of Rakuten for around 8-10 years, and I did try the new service to oversea recently. From my experience, some of the store they don't need you to fill up the form, you just order the items from the store website, and after that, you just choose to send overseas address and choose payment methods and finish the order. After 1-2 days, they will email you (with simple English) that the availability and then they will advise you the postage cost (via Japan Post EMS). Then you can confirm everything and they will send it to you on the next day.
snsleung 目前離線   回覆時引用此篇文章
舊 2008-12-19, 09:21   #4
jimmy
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作者: snsleung 查看文章
They are not only accept PAYPAL for payment, they accept major credit cards as well. I am the member of Rakuten for around 8-10 years, and I did try the new service to oversea recently. From my experience, some of the store they don't need you to fill up the form, you just order the items from the store website, and after that, you just choose to send overseas address and choose payment methods and finish the order. After 1-2 days, they will email you (with simple English) that the availability and then they will advise you the postage cost (via Japan Post EMS). Then you can confirm everything and they will send it to you on the next day.
Hi Leung, Thanks for your experience sharing for Rakuten. I never shop before with Rakuten directly before hence my friends in Japan help me to arrange it. I think Rakuten aware the potential market in overseas and develop this service particularly for overseas customers. :D This new service starting from November is slightly different with traditional Rakuten business model. Trying to compare their service by below table, please correct me if I'm wrong. :)

** just chat with JP colleagues, Rakuten's overseas delivery is taking by DxL instead of EMS **
上傳的圖像
檔案類型: jpg comparsion.JPG (56.5 KB, 42 次查看)

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此篇文章於 2008-12-19 11:05 被 jimmy 編輯。.
jimmy 目前離線   回覆時引用此篇文章
舊 2008-12-22, 20:42   #5
snsleung
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註冊日期: 2008-05-22
住址: Hong Kong
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作者: jimmy 查看文章
Hi Leung, Thanks for your experience sharing for Rakuten. I never shop before with Rakuten directly before hence my friends in Japan help me to arrange it. I think Rakuten aware the potential market in overseas and develop this service particularly for overseas customers. :D This new service starting from November is slightly different with traditional Rakuten business model. Trying to compare their service by below table, please correct me if I'm wrong. :)

** just chat with JP colleagues, Rakuten's overseas delivery is taking by DxL instead of EMS **
就算日本本土訂野, 如果你用宅急便收貨時付款(cod), 就要俾多300yen手續費。而佢地之前好多店都唔收外國credit card, 而我亦未用過paypal係樂天付款。我買野的店, 係用ems寄俾我, 唔係dhl。
snsleung 目前離線   回覆時引用此篇文章
舊 2008-12-26, 06:35   #6
canteen
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註冊日期: 2008-12-26
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I've just order something from Rakuten on Dec 22nd.

For each item, they charge me an ADDITIONAL handling charge of 980 Yen.

On top of that, they need to charge me 5% of the total for Payment Fees.

For example: I want to buy ski googles listed for 1000 yen and gloves for 2000 yen, I will need to pay 1980 + 2980 = 4960. Then add 5% to 4960 = 5208. And this amount is the 1st instalment.

After rakuten received the product, they will calculate shipping cost. For example if the shipping cost is 3000 yen, I will need to add another 5% to 3000 yen = 3150 then this is my second instalment.

It is so expensive to order from them this way.
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